Last Updated:

Aug 21, 2025

Terms and Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the website, services, digital platforms, and solutions provided by RARO Group (“RARO”, “we”, “our”, or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, you should not use our services.

1. About RARO Group

RARO Group is a UAE‑based corporate services firm providing business setup, licensing, visa, PRO services, compliance support, advisory services, and AI‑powered digital and automation solutions for businesses operating in or entering the United Arab Emirates.

2. Scope of Services

RARO Group provides, but is not limited to, the following services:

  • Company formation (Mainland, Free Zone, Offshore)

  • Trade licensing and government approvals

  • Visa and PRO services

  • Corporate bank account assistance

  • Compliance, renewals, and advisory services

  • AI automation, SaaS tools, websites, chatbots, and digital business solutions

The exact scope of services is defined in individual proposals, quotations, or service agreements.

3. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and truthful information

  • Submit required documents in a timely manner

  • Comply with UAE laws and regulations

  • Pay all agreed fees on time

RARO Group is not responsible for delays or rejections caused by incomplete, inaccurate, or misleading information provided by the client.

4. Government & Third‑Party Decisions

RARO Group acts as a service facilitator and advisor. Final decisions regarding:

  • Company registration

  • Trade licenses

  • Visas

  • Bank account approvals

are made by relevant UAE authorities, free zones, or banks.
RARO Group does not guarantee approvals, timelines, or outcomes that are beyond its control.

5. Fees & Payments

  • All fees will be communicated clearly before service commencement

  • Payments must be made as per agreed terms

  • Government fees and third‑party charges are non‑refundable once processed

  • Service fees may be non‑refundable once work has commenced

Any refunds, if applicable, will be governed by the agreed proposal or service agreement.

6. Use of AI, Automation & Digital Services

RARO Group may provide AI‑powered tools, automation services, chatbots, websites, and SaaS solutions.

  • These tools are provided to improve efficiency and support

  • Clients remain responsible for how tools are used within their business

  • RARO does not guarantee business outcomes, revenue, or performance from automation tools

  • AI systems do not replace legal, financial, or regulatory advice

7. Confidentiality

RARO Group maintains strict confidentiality of client information and documents.
Clients also agree not to disclose proprietary processes, pricing, or confidential materials provided by RARO without written consent.

8. Intellectual Property

All content on the RARO website, including text, branding, designs, documents, and digital materials, is the intellectual property of RARO Group unless otherwise stated.

Clients may not copy, reproduce, distribute, or reuse content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted under UAE law:

  • RARO Group shall not be liable for indirect, incidental, or consequential damages

  • RARO is not responsible for losses arising from regulatory changes, authority decisions, or third‑party actions

  • Liability, if any, shall be limited to the fees paid for the specific service

10. Compliance with UAE Laws

Clients are solely responsible for ensuring that their business activities comply with all applicable UAE laws, regulations, and licensing requirements.

RARO Group provides guidance and support but does not act as a legal authority.

11. Termination of Services

RARO Group reserves the right to suspend or terminate services if:

  • Terms are breached

  • Payments are not made

  • Information provided is false or misleading

  • Services are used for unlawful activities

Termination does not affect obligations already incurred.

12. Third‑Party Services & Links

RARO Group may engage third‑party service providers or provide links to external platforms. We are not responsible for third‑party actions, services, or policies.

13. Amendments to Terms

RARO Group reserves the right to update or modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of services constitutes acceptance of the updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

RARO Group
Email: info@rarogroup.com
Phone: +971 56 336 7000
Location: United Arab Emirates